My RRSP transfer from Manulife to Questrade was stolen

I am in Canada. I transferred $13000 from a RRSP account from Manulife to Questrade in September of 2020. I wanted an electronic transfer but was told a physical cheque in the mail was the only option. The funds never showed up and finding out what happened has been like pulling teeth. Manulife told me that they could see the cheque had indeed been cashed by Questrade, and Questrade could not find it. I have been going back and forth between them and even when Questrade contacted Manulife directly, they just basically went “well we sent the funds already” and closed the ticket. I kept harassing them and eventually they investigated.Now, six months since the transfer initiated, Manulife has finally determined that the cheque was intercepted by some random lady in Toronto and fraudulently cashed on Nov 16, 2020. They are saying that they will have to see with the bank “if my funds can even be recovered” and it will take two more weeks. Do I have recourse? Can I demand Manulife resend the full amount plus 9.6% (the amount the S&P500 has gone up since the cheque was cashed)The icing on the cake – if the funds are recovered, they gave me the option of a currier cheque or a wire transfer… so they can do it more safely, they just didn’t want to.Tldr: Manulife transferred my RRSP to Questrade by cheque in the mail and has cost me 6 months of time in the market because the cheque was stolen via /r/PersonalFinanceCanada https://ift.tt/3llk92M